Terms and Conditions

Questions about your order:
– Please contact us via email at sales@lamucosmetics.com 24/7.

Processing Time
– Orders are processed Monday through Friday PST in the order of which they are received following credit approval. For order tracking information please contact us at sales@lamucosmetics.com and we will provide you with your tracking number.

Payment Options
– We accept PayPal, Visa, or MasterCard payments

Returns
– LAMU accepts returns that are no more than 20% consumed and within 30 days of original purchase, with your original receipt. Please ship your return prepaid, including packing list (or invoice) with reason for return. Shipping and handling fees will not be refunded on returned or exchanged items unless the item purchased is defective in any way. Your refund (minus the original shipping costs) will be credited back to the original payment credit card only. All returns must be pre-approved via email, sales@lamucosmetics.com.

Security
– The security of your personal information is important to us. LAMU uses an advanced security system or Secure Socket Layer (SSL) to help protect your personal information. Transaction information is transmitted to and from us in encrypted form. While we implement the above security measures to protect your information, you should be aware that no data transmitted over the internet can be guaranteed to be 100% secure.

Privacy Policy
– If you purchase a product or service from us, we request certain personally identifiable information from you on our order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date) otherwise we cannot process your order. We use this information for billing purposes and to fulfill your orders. If we have trouble processing your order, we will use this information to contact you. LAMU does not share or sell our customers' information with any other company or organization.

Communications
– If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products, updates about LAMU, our affiliates, promotions, etc. If you prefer not to receive non-transaction information, please send us an email at info@lamucosmetics.com.